Health Care

Cigna TTK develops mobile app for efficient access of services

Health Insurance today has become one of the most invincible part of our life. It is also one of the most searched products online, however, there are few takers of the policy online. Analyzing all these facts, stepping ahead with usage of technology,CignaTTK Health Insurance has developed a mobile app which will help customers to efficiently access their services, products, premium, policy and claim status. The customers can access the facility through their brokers where they have a human and technology interface for convenience, time efficiency and transparency.

According to the authorities, Cigna TTK mobile application is the first-of-its kind mobile platform for distributors in the health insurance industry. The unique feature of the mobile application is that it enables to capture and track lead, generate quote and purchase policy, at the click of a button. They can also issue the policy in real time in online and offline mode. The human interface will educate them on importance of health insurance and take them through the various product features. The Mobile Application will help them with an easy and seamless process of taking up a health insurance policy which is an alarming need for the current situation. The rapid advancements in technology is to reshape insurance landscape over next years.

Speaking at the launch of the first ever distributor mobile application, in the health insurance industry, Sandeep Patel, Managing Director and CEO, Cigna TTK Health Insurance said, “We are proud to be the first health insurance provider to bring this technology to the industry. We believe that with the right technology, we can empower our channel partners for the ultimate benefit of our customers. The mobile application will help reduce channel servicing cost and enable our business partners to provide transparent, convenient and improved customer service with quicker turn-around time.”

The mobile application will operate on Android Smartphones and Tabs. The application is integrated with Cigna TTK’s core systems and operational process, at the backend augmenting, seamless issuance of policies.

“The mobile application would enable our brokers and agents to reach out to customers across wider geographies, even at locations where there is limited or no access to internet. We are confident that this new powerful tool will be widely welcomed by our distributors, with our customers enjoying the benefits of the enhanced services”, Mr. Patel added.

Facilities provided by Cigna TTK’s App:

  1. Generate leads and track fulfillments.
  2. Generate quote.
  3. Take the customer through Cigna TTK product portfolio and advertising campaigns.
  4. Provide product benefit illustrations.
  5. Download forms and brochures.
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Luna Dewan

Luna Dewan

With six years of her journalism experience, Luna Dewan has worked for leading print media like the New Indian Express, Deccan Chronicle and DNA. She has been writing on healthcare, environment and various other civic issues. She is now with Techspirit.in as the Assistant Editor.

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