Verint wins Frost & Sullivan “Workforce Optimization Vendor of the Year” Award
July 16 2015 — Verint (NASDAQ: VRNT)today announced that it was recognized as the “Workforce Optimization Vendor of the Year” during the recent 2015 Frost & Sullivan India ICT Awards ceremony in New Delhi. This award serves as a testament to Verint’s innovation, growth, strong partner ecosystem and ability to help customers achieve their business goals through proven workforce optimization (WFO) solutions.
Frost & Sullivan follows a rigorous measurement-based methodology to select the winners. The evaluation criteria takes into consideration a company’s market share and growth, revenue growth, demonstrated leadership in new product introduction and innovation, breadth of products and solutions, major customer acquisitions, business and market strategy, product service value, and product service and positioning.
“Verint led the WFO market with a significant market share in calendar year 2014,” comments Mr. Benoy CS, Director, ICT Practice, Frost & Sullivan. “Verint’s flexible solutions help enterprises drive operational excellence and cater to the ever-changing dynamics of customer interactions, while also enabling global organizations to maintain a competitive edge. Additionally, its strong partnerships with leading contact center vendors—as well as service providers in India and globally—further strengthen its market penetration across the Indian WFO market.”
“We are honored to receive such a prestigious award in recognition of our vision and commitment to advancing the WFO industry,” states Anil Chawla, managing director, India, Verint Enterprise Intelligence Solutions™. “This award reinforces our dedication to fulfilling customer needs and our success in providing customer-centric workforce optimization solutions that help companies deliver world-class experiences.”
For more information about Verint Workforce Optimization™, visit www.verint.com.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerging businesses, the public sector and the investment community. Is your organization prepared for the next profound wave of industry convergence, disruptive technologies, increasing competitive intensity, Mega Trends, breakthrough best practices, changing customer dynamics and emerging economies?
About Verint Systems Inc.
Verint® is a global leader in Actionable Intelligence®, which has become a necessity in a dynamic world of massive information growth. By empowering organizations with crucial insights, Verint solutions enable decision makers to anticipate, respond and take action, and make more informed, effective and timely decisions. Our solutions are designed to address three important areas of the actionable intelligence market: customer engagement optimization; security intelligence; and fraud, risk and compliance. Verint’s vision is to create A Smarter World with Actionable Intelligence®, and today, more than 10,000 organizations in over 180 countries—including over 80 percent of the Fortune 100—already benefit from this vision.
Learn more at www.verint.com and NASDAQ: VRNT
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